Frequently Asked Questions

Yes. TRC Integrated holds NY State Alarm License #12000326230 and is fully licensed and insured.

TRC Integrated provides professional security camera installation, access control systems, alarm monitoring, and low voltage solutions throughout Long Island, NY.

We proudly serve businesses and homeowners across both Nassau County and Suffolk County, including:

• Huntington
• Smithtown
• Islip
• Babylon
• Melville
• Garden City
• Mineola
• Commack
• Patchogue
• Southampton

Yes. We offer free, no-obligation assessments for alarm systems, camera systems, access control, network infrastructure, audio, and smart home integrations. Contact us to schedule a walkthrough.

TRC Integrated offers tiered service and maintenance agreements designed to keep your security systems operating at peak performance.

We provide multiple levels of coverage depending on your needs, including priority service response, routine system health checks, and ongoing technical support for security cameras, access control systems, alarm systems, and network infrastructure.

For existing customers, we feature a secure customer portal and online support ticket submission form directly on our website. This allows you to quickly request service, track open issues, and communicate with our team efficiently.

Our goal is to provide long-term reliability and responsive support for businesses and property owners throughout Long Island, NY.

Yes. Our alarm systems are monitored by COPS Monitoring, a UL-listed, Five Diamond–certified central station. They provide rapid response with verified alarm events and dependable monitoring services.

Yes. In many cases, we can combine your alarm and access control systems so they work together. Employees can simply scan their badge at the entrance to automatically disarm the alarm, creating a seamless and secure entry process.

Yes. Smoke and carbon monoxide detection can be integrated into your alarm system for complete life-safety coverage in both residential and commercial installations.

TRC Integrated provides professional fire alarm system installation for commercial properties throughout Long Island, NY. We design and install code-compliant fire alarm systems in accordance with New York State and local fire regulations.

Whether you need a new system for a build-out, an upgrade to an existing panel, or device additions such as smoke detectors, pull stations, strobes, and horn/strobes, our team can properly scope and install your system.

Contact us to schedule a site walkthrough and fire alarm system evaluation.

Yes. We offer both cloud and local NVR recording options. Many systems support hybrid setups so you can choose the storage and redundancy that fits your needs.

All modern camera systems support remote viewing via smartphone apps and web browsers. You can access live feeds, playback recordings, and receive motion alerts from anywhere.

TRC Integrated offers video-verified alarm solutions that integrate your security cameras with your intrusion alarm system for enhanced response accuracy.

When an alarm is triggered, associated video footage can be reviewed to help verify the event before dispatch. Video verification can reduce false alarms, improve emergency response priority, and provide clearer documentation of incidents.

We design security camera systems with data protection and system security as a priority. Recorded footage is stored on secure network video recorders (NVRs) with user authentication, encrypted access, and restricted permissions.

We configure each system to limit access to authorized users only and follow best practices for network segmentation and cybersecurity. This helps ensure your recorded footage remains protected from unauthorized access while still being easily accessible to approved personnel when needed.

An access control system typically includes:

• A credential reader (method of verifying access)
• An access control panel (the system’s controller)
• Electronic locking hardware (electric strike or maglock)
• A door position sensor (to monitor if the door is open or closed)
• A request-to-exit (REX) motion sensor
• Management software to control users and schedules
• A power supply with battery backup

Together, these components allow you to securely control and monitor entry to your building.

We support keycards, PIN codes, biometric (fingerprint and facial recognition), and mobile credentials. You can choose the authentication method that best fits your security and convenience needs.

Yes. Access control integrates with alarms, cameras, and building management systems for unified security control, logging, and automation.

We installs professional video intercom systems for doors, gates, and lobby entrances.

Many of today’s systems support remote answering from your smartphone or desktop, allowing you to see and communicate with visitors from anywhere. Our recommended solutions integrate directly with your security camera system, providing a seamless experience through a single, easy-to-use app.

Network-distributed audio uses your existing network to send audio to multiple zones. Each zone can play different sources or the same music, with control from apps, touchscreens, or keypads.

Yes. We install weather-resistant outdoor speakers for patios, pools, and outdoor entertainment areas, often tied into the same multi-zone system as your indoor audio.

TRC Integrated provides professionally designed and installed commercial audio solutions for offices, retail spaces, warehouses, restaurants, and other business environments throughout Long Island, NY.

Our commercial audio systems can include background music, paging systems, public address (PA) systems, and multi-zone audio distribution. We design each system based on your building layout, acoustic needs, and operational goals to ensure clear, consistent sound throughout your space.

Yes. We design and install fiber optic and structured cabling for commercial and residential properties, including Cat6/Cat6a, fiber backbones, and proper cable management.

Yes. We use advanced heat mapping to accurately measure Wi-Fi coverage, identify weak spots, and determine exactly where additional access points are needed for seamless performance.

Yes. We can work with your existing switches, routers, and access points, or recommend upgrades. We focus on reliable, scalable designs that fit your current and future needs.

We integrate lighting, security (alarms, cameras, access control), audio, climate, shades, and more. We use platforms that support APIs, contact closures, and custom logic for tailored automation.